HiCue Speakers | Dean Lindsay, Speaker

Dean Lindsay, professional Speaker at HiCue Speakers. Check out the speeches, biography, books and videos of Dean Lindsay.

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Dean Lindsay, Speaker
    Topics
  • Sales.
  • Networking.
  • Customer Service.
  • Business Relationships.

    Dean Lindsay

    Expert on Networking and Customer Service

    Profile

    Recognized as a Networking and Sales Guru by the Dallas Business Journal, Lindsay is the founder of Progress Agents, consulting firm dedicated to empowering progress in sales and customer service.

    A cum laude graduate of the University of North Texas, Dean presently serves on the executive advisory board for UNT's Department of Marketing and Logistics. The Dallas Business Journal selected Mr. Lindsay as one of the Rising Stars Under Forty in The Business World Today.

    Dean is a featured contributor to Sales and Service Excellence magazines, as well as the audio publication "Selling Power Live" hosted by Jeffrey Gitomer. He is also the head writer and editor of the widely read e-mail-based newsletter, "The Progress Report".

    Dean's clients range from Fortune 100 companies to budding entrepreneurs, and from national and state associations to successful small businesses on both sides of the Atlantic. Clients include Ericsson, Pacific Life & Annuity, American Express, New York Life, American Airlines, Chase Bank, Washington Mutual and Western Union.

    Dean's new book, "Cracking the Networking Code", has been endorsed by a who's who of business leaders and performance experts including Ken Blanchard, author of "The One Minute Manager", and Brian Tracy. The book is Recommended Reading by the United Professional Sales Association and Profit magazine.

    Jay Conrad Levinson, author of "Guerrilla Marketing", thought so much of "Cracking the Networking Code" that he wrote the book's foreword. In their book review, The Dallas Morning News stated that the book served up "networking advice with wisdom, humor and concise guidance."

    As a successful entrepreneur, business owner, and sales executive, Dean has experienced firsthand how vitally important building priceless business relationships and cherishing customers are to becoming successful in today's world. Dean's unique knack for communicating and his commitment to helping people take positive steps make him a Progress Agent. His speaking and consulting style is refreshingly daring, imaginative, and a lot of fun.

    Dean is an avid runner and has completed the Stockholm Marathon in Stockholm, Sweden, and the Motorola Marathon in Austin, Texas. He lives in a suburb of Dallas, Texas, with his wife Lena and their two strong and wonderfully nutty daughters, Sofia and Ella.

    Programs

    Four Steps to Priceless Business Relationships

    To build priceless business relationships, you need to constantly look for ways to help other people progress. The four letters that make up the word CODE stand for the four steps consistently taken by the most effective networkers to build truly priceless business relationships:

    • Create Personal Curb Appeal: Effective networkers feel successful and display a genuine desire to help others progress. They look and act the part of someone you would want to have in your corner.
    • Open Face-to-Face Relationships: Effective networkers connect with new people everywhere they go. They also research the various networking event options and commit to a networking strategy.
    • Deliver Solid First Impressions: Effective networkers know their first impression sets the foundation for all future impressions, and they make sure it's a good one.
    • Earn Trust: Effective networkers follow up and keep in touch. They continually find ways to help, to 'be progress' for those in their network. This is where most ineffective networkers drop the ball.

    The Making of a Progress Agent

    Businesses are increasingly being forced to deal with change while attempting to meet organizational goals. We resist change. We embrace progress. This talk is designed to empower audience members to commit to continually taking steps towards personal and organizational goals and to formulate a healthy attitude towards change.

    Cherishing Customers

    Customer service can be the difference between success and failure. The innovative Cherishing Customers program encourages participants to internalize three power truths about customers, while introducing them to the unique and powerful MEND model for inspiring true customer loyalty.

    Publications

    Cracking The Networking Code
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